In Ringotel , it is possible to “attach“ unactivated extensions to the activated users to you can add as many SIP accounts to a single user as needed, allow them to make and receive calls on behalf of multiple PBX extensions. There are two ways how you can add an additional SIP account to a user:
By “attaching“ an unactivated extension to an activated user.
By adding a new extension and automatically “attaching” it to an activated user.
How to configure
Method 1
To attach an extension to the existing activated user:
Open an activated extension’s unactivated extension’s menu and click Attach select “Attach to useruser”
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In the list of activated users, select one to whom you would like to add an extension. Then click Confirm.
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Method 2
To add a new extension, open an activated user’s menu by clicking on the three-dots on the user’s card and select “Add extension“.
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Specify new extension’s SIP credentials and click “Add extension“ to confirm. If the credentials are valid, an unactivated extension will be created an automatically attached to an activated user.
Once an extension has been attached successfully, the activated user will have the added extension(s) shown in parenthesis.
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