Ringotel integration for HaloPSA offers the following features:

• Identifies contacts on incoming and outgoing calls.

• Provides links to open Phone Call and Contact entities from the Ringotel app.

• Allows you to create contacts in CRM using the Ringotel mobile or desktop app.

• Imports contacts from CRM into the Contact lists of Ringotel users.

• Initiate a call from a CRM contact profile using the click-to-call feature.

Configuring Integration in HaloPSA

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