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  • Identifies contacts on incoming and outgoing calls.

  • Automatically creates Phone Call entities for incoming and outgoing calls.

  • Syncs call recording, call subject, and call comment with the corresponding call activity record in CRM.

  • Provides links to open Phone Call and Contact entities from the Ringotel app.

  • Allows you to create contacts in CRM using the Ringotel mobile or desktop app.

  • Imports contacts from CRM into the Contact lists of Ringotel users.

  • Initiate a call from a CRM contact profile using the click-to-call feature.

Info

Your Salesforce account needs to have the REST API Enabled. You can check here to view the available Salesforce editions supporting the REST API.

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