In Ringotel, it is possible to “attach“ unactivated extensions to the activated users to allow them to make and receive you have the flexibility to add multiple SIP accounts to a single user. This allows them to handle calls on behalf of multiple PBX extensions.
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different PBX extensions. There are two methods for adding an additional SIP account to a user:
"Attaching" an unactivated extension to an already activated user.
Adding a new extension and automatically "attaching" it to an activated user.
With these options, you can easily manage and customize your users' calling capabilities in Ringotel.
How to configure
Method 1
To attach an extension to the existing activated user:
Open an activated extension’s unactivated extension’s menu and click Attach select “Attach to useruser”
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In the list of activated users, select one choose a user to whom you would like want to add an extension. Then Afterward, click Confirm.
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Method 2
To add a new extension, you can follow these steps:
Open the activated user's menu by clicking on the three dots on the user's card.
Select "Add extension" from the menu.
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Specify the new extension's SIP credentials and click "Add Extension" to confirm. If the credentials are valid, an unactivated extension will be created and automatically attached to an activated user.
Once an extension has been successfully attached successfully, the activated user will have the added extension(s) shown in parenthesis. parentheses:
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While making outgoing calls, users will be prompted to select the extension number they would like to call from.
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| Info |
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You will see an error message if the extension |
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cannot be attached to the user (e.g. SIP credentials are incorrect |
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or |
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there is a timeout). |