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The main use case for messaging integration is to enable external messaging for users. This means allowing users to send and receive SMS/MMS messages with external contacts instead of internal users. The group functionality and "orgid" lookup are already built-in, so you don't need to implement them additionally. All you need to do is describe the HTTP requests using the JSON data format according to your messaging web server API using the provided template.
How does it work
The integration process works as follows: your messaging service will be listed in the SMS/MMS integrations section, specifically for your Ringotel account.
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