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✅ Imports contacts from the CRM into the Contact lists of the Ringotel users
Set up integration in Ringotel
Navigate to your organization → Integrations tab. Click Set up Integration button on the Zendesk panel and enter your Zendesk domain.
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Click Save changes. Now the integration should be configured for the mapped users.
Import CRM contacts into Ringotel (optional)
The integration provides automatic contacts identification on incoming/outgoing calls. Additionally, you can import existing CRM contacts into contact lists of the Ringotel users.
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