Google Contacts

Ringotel’s Google Contacts integration provides the following features:

✅ Identifies contacts on incoming / outgoing call

✅ Quickly call your Google contacts from Ringotel mobile or desktop app

✅ Provides link to a contact profile in Google Contacts

✅ Creates contacts in Google from the Ringotel mobile or desktop app

✅ Imports Google contacts into the Contact lists of the Ringotel users

Enable the integration for your Google account

Before configuring the integration on Ringotel, please ensure you allow third-party apps to access Directory data. For this:

1. In your Google Admin console (at admin.google.com)

2. Go to Menu → Directory → Directory Settings.

3. Click Sharing settings → Contact sharing.

4. Click Contact Sharing and Enable contact sharing.

5. Click Save.

6. Click External Directory Sharing. 

7. Select Domain and public data to share with external apps and Application Programming Interfaces (APIs).

8. Click Save.

Open

Changes can take up to 24 hours but typically happen more quickly. Learn more.

Set up the integration in Ringotel

Navigate to your organization → Integrations tab. Click Set up Integration button on the Google Contacts panel.

Open

Switch the Enable slider and check the permissions that you would like to enable for this integration. With Write or Delete options users will be able to create or delete contacts in Google Contacts via the Ringotel app interface.

Click Sign in with Google. You will then be redirected for authentication page.

On the next step, select all permission to which this integration will have access and hit Continue.

After the successful authentication, you will be redirected back to your Ringotel Shell portal to finalize the integration. In the Ringotel Shell portal, map your Google and Ringotel users. Users with the same email address in both systems will be mapped automatically.

Click Save changes. Now the integration should be configured for the mapped users.

Import Google Contacts into Ringotel (optional)

The integration provides automatic contacts identification on incoming/outgoing calls. Additionally, you can import existing Google Contacts into contact lists of the Ringotel users.

Navigate to your Organisation -> Contacts, then click Import button.

Switch to the Google Contacts tab which should appear if the integration is successfully configured.

Click the Next button to pull the list of contacts.

Once the contacts are loaded, click the Import button to start the import. It may take some time to finish, depending on the number of contacts. You may close the window as the process will be finished on the background.