No audio either direction with a call ending in 15s

Owned by Alex | Ringotel Team
Feb 07, 2023
1 min read

Most commonly, the no/one-way audio is caused by the blocked RTP traffic from the user’s network to the direction of the Ringotel server IPs. Depending on the organization’s region, allow the outbound RTP(UDP) traffic to the Ringotel server(s) on the network appliances (router Firewall/NAT service).