Specifying custom parameters in the webpages or screen pop-up URLs

There are numerous use case scenarios where you may need to open a webpage or screen pop-up URL with specific parameters for a user. To achieve this, you can add custom parameters to the users' settings and utilize them as variables in the Custom webpages or Screen pop-up URLs.

To add a custom parameter to the user’s settings, you can employ the updateUser API method by passing the custom parameters within the custom object.

via Admin portal

Navigate to the user’s menu → More → Custom variables.

Add variable by specifying its key and value, then click Save changes.

via API

{
    "method": "updateUser",
    "params": {
        "id": "17097397378921051839",
        "orgid": "17068724888871308748",
        "custom": {
            "id": "1234-5678-9012",
            "key": "qwerwterer234346467"
        }
    }
}

Subsequently, you can utilize these custom user parameters in the Custom webpages or Screen pop-up URLs as follows:

https://example.com?id=$id$&key=$key$

This will open the URL with substituted values:

https://example.com?id=1234-5678-9012&key=qwerwterer234346467

Ringotel Shell Wiki

Specifying custom parameters in the webpages or screen pop-up URLs

via Admin portal

via API

Related content