Custom Pipedrive app

Ringotel has an official app on the Pipedrive Marketplace. When your customers integrate their Pipedrive account via the Ringotel admin portal, they will need to confirm Ringotel app access to their CRM account. White-label customers may prefer not to display the Ringotel brand to their clients. Also, if you are using custom domain to access your Ringotel admin portal, enabling integration will result in error due to the incorrectly configured redirect URL. For these reasons creating a custom app is a required step.

Create a new app

For a complete guide on how to create your own public or private Pipedrive app, follow the official guide: Public App | Private App.

Firstly, you need to sign in to your Pipedrive account and navigate to the Developer Hub.

Next, in the Basic info section, provide your App name, and as a Callback URL please specify the following: https://shell.ringotel.co/services/<YourRingotelAccountID>/Pipedrive

You should substitute shell.ringotel.co with your custom Ringotel portal URL and “<YourRingotelAccountID>” with your Ringotel account ID copied from your Ringotel admin portal → Menu → Account.

In the OAuth & access scopes section, your Access scopes should look like this:

Once configured, in the same tab, please copy Client ID and Client Secret values and send them to our team so we could add your custom Pipedrive integration to your Ringotel account.