Add a prefix to the caller ID name in FusionPBX

In FusionPBX, you have the ability to add a prefix to the caller ID name based on the source of the call.

1. Log in to the FusionPBX control panel.

2. Go to Dialplan → Inbound Routes.

3. Find the action that sets the caller_id_name.

4. Modify the caller_id_name parameter to include the desired prefix. For example:

   • For DID: caller_id_name=DID:${caller_id_name}

   • For Ring Group: caller_id_name=RingGroup:${caller_id_name}

5. Save the changes by clicking Save.

This will add a prefix to the caller ID name for incoming calls from different sources.

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Add a prefix to the caller ID name in FusionPBX