In Ringotel, you can add as many have the flexibility to add multiple SIP accounts to a single user as needed, allow . This allows them to make and receive handle calls on behalf of multiple different PBX extensions. There are two ways how you can add methods for adding an additional SIP account to a user:
By “attaching“ an unactivated "Attaching" a deactivated extension to an already activated user.
By adding Adding a new extension and automatically “attaching” "attaching" it to an activated user.
With these options, you can easily manage and customize your users' calling capabilities in Ringotel.
How to configure
Method 1
To attach an extension to the existing activated user:
Open an unactivated a deactivated extension’s menu and select “Attach to user”
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In the list of activated users, select one choose a user to whom you would like want to add an extension. Then Afterward, click Confirm.
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Method 2
To add a new extension, open an you can follow these steps:
Open the activated user
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's menu by clicking on the three
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dots on the
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user's card.
Select "Add extension" from the menu.
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Specify the new extension's SIP credentials and click “Add extension“ "Add Extension" to confirm. If the credentials are valid, an unactivated deactivated extension will be created an and automatically attached to an activated user.
Once an extension has been successfully attached successfully, the activated user will have the added extension(s) shown in parenthesisparentheses:
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While making outgoing calls, users will be prompted to select the extension number they would like to call from when making outgoing calls:.
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You will see an error message if the extension can not cannot be attached to the user (e.g. SIP credentials are incorrect , or Timeoutthere is a timeout). |