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SIPTAPI can be used for click-to-call from any TAPI-enabled application, like Microsoft Outlook, and make phone calls via the Ringtel Ringotel desktop client. SIPTAPI is third-party open-source software and is available for download at https://sourceforge.net/projects/siptapi/. 

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There are several steps to enabling click-to-call with SIPTAPI:

  1. Firstly, create a terminal password for each user who will use click-to-call functionality.

  2. Install SIPTAPI on your Windows PC.

  3. Add and configure a new telephony provider in the systems' Phone and Modem settings using SIP credentials provided in the first step.

  4. Configure your application where your want to enable click-to-call functionality.

Step 1. Create a terminal password.

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Step 2. Install SIPTAPI on your Windows PC.

  1. Download SIPTAPI from the repository.

  2. Unzip the downloaded package

On 32bit Windows

  1. Copy siptapi.tsp from the download folder into your Windows system32 directory (usually C:\Windows\System32)

  2. Install SIPTAPI as a new provider by clicking “ADD” from the telephony options in your control panel (see below)

  3. Once SIPTAPI is installed, click the “Configure” button to enter the SIP credentials provided in Step 1.

On 64bit Windows

  1. Copy siptapi.tsp from the download folder into your Windows system32 directory (usually C:\Windows\System32). This gives you full TAPI support with 32bit TAPI applications.

  2. If you want to configure SIPTAPI not only from the telephony control panel and from 64bit applications but also from 32bit applications, copy the 32bit siptapi.tsp from x86 folder into your WoW64 directory (usually C:\Windows\Sys\Wow64).

  3. Restart your PC for SIPTAPI to show up in your list of TAPI providers.

  4. Install SIPTAPI as a new provider by clicking “ADD” from the telephony options in your control panel.

  5. Once SIPTAPI is installed, click the “Configure” button to enter the SIP credentials provided in Step 1.

Please see below how the SIPTAPI parameters corresponds to the SIP credentials created earlier (SIPTAPI is not a SIP Phone or a softphone; Its purpose is to let you initiate a call from inside a Microsoft TAPI program using your existing SIP device):

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