In Ringotel Shell admin portal, you can create direct SIP connections to VoIP providers (SIP Trunk) and route incoming calls to Ringotel users using Parallel or Sequential call distribution. Users will also be able to make outgoing calls though these connections.
How to
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To enable connections to VoIP providers, navigate to your Ringotel Shell portal → Menu → Account → enable Connect to VoIP provider feature under the Upcoming and experimental features section.
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setup
Create a new connection. Navigate to the organisation’s dashboard and click + Add connection.
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Check Add to call distribution option if you want this user to receive incoming calls via this connection (you can change this anytime later, see below).
Call distribution settings
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To change call distribution settings, navigate to Connection → Settings → Calls distribution section.
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