In Ringotel, you can enable SMS/MMS functionality for the softphone users via SIP SIMPLE, via API, or by using integrations.
Firstly, Ringotel supports SIP SIMPLE, so you can enable SMS messages without making any integration. To enable SMS feature, navigate to the Ringotel connection → Features tab → Enable SMS and select the preferred option.
For more advanced messaging with the support of MMS, you can integrate your messaging service with our Messaging API. Please find more information about the Ringotel APIs via this link: https://ringotel.atlassian.net/l/cp/Qj0mqjm
Lastly, we have out-of-the-box integrations with various messaging platforms, such as Twilio, Telnyx, Bandwidth, BulkVS, VoipInnovations, etc, and enable SMS/MMS through these providers (https://ringotel.atlassian.net/l/cp/y0krayxR) in a few clicks. Moreover, it is also possible to integrate your own messaging platform with Ringotel using the JSON framework integration (https://ringotel.atlassian.net/l/cp/Q0U6ZGv1). In addition to SMS and MMS, our integrations support group SMS and MMS functionality, with internal messaging, multiple numbers per user, 10DLC compliance auto-replies, simple configuration via the admin portal or API, and other features.