Enabling SMS and MMS in Ringotel
- Alex | Ringotel Team
Ringotel offers flexible options for enabling SMS and MMS functionality for softphone users, allowing you to connect through SIP SIMPLE, API integration, or out-of-the-box messaging platform integrations.
1. Enabling SMS via SIP SIMPLE
Ringotel supports SIP SIMPLE for basic SMS messaging, allowing you to enable SMS functionality without additional integration. To activate SMS:
Go to Ringotel Connection → Features tab
Select Enable SMS and choose the desired settings
This setup is ideal if you need straightforward SMS functionality without MMS or advanced messaging capabilities.
For this integration to work, your PBX and/or your carrier must support SIP SIMPLE
2. Advanced SMS/MMS with Ringotel Messaging API
For a more robust messaging experience with MMS support, integrate your existing messaging service using our Messaging API. This option provides extensive control and advanced messaging features.
More Information: Ringotel Messaging API Documentation
3. Out-of-the-Box Integrations with Messaging Platforms
Ringotel seamlessly integrates with various messaging platforms, enabling SMS and MMS with just a few clicks. Supported platforms include Twilio, Telnyx, Bandwidth, BulkVS, VoipInnovations, and others.
Setup: Navigate to an organization → Integrations tab in your Ringotel admin portal and select your preferred messaging provider
More Information: Integration Guide
Alternatively, if you have a custom messaging solution, you can connect it to Ringotel using our JSON framework integration:
JSON Integration Documentation: Learn more here
Additional Features with Ringotel Messaging Integrations
Beyond basic SMS and MMS, Ringotel’s integrations offer advanced functionality:
Group SMS and MMS: Send messages to multiple recipients simultaneously
Internal Messaging: Allows in-app communication between Ringotel users
Multiple Numbers Per User: Supports configurations where users can send/receive messages from multiple numbers
10DLC Compliance and Auto-Replies: Automate compliance with 10DLC regulations and set up automatic responses
Simple Configuration: Manage all settings directly via the Ringotel admin portal or API
How to enable
To enable functionality, in your Ringotel admin portal, open connection settings, then switch to the Features tab and select Enable SMS to either via SIP SIMPLE, via API, or via Integrations then click Save changes.
Users will need to re-login into their apps.
Once configured, to send an SMS, hit the “plus“ button in the iOS or Mac/PC app or switch to the Chats tab and hit the FAB icon, then the chat button to create a new SMS on Android.
How it works
On Android
On iOS
On Mac/PC