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Ringotel provides seamless integration with PBX features directly from the softphone user interface. It allows triggering certain features on the Phone System without remembering and manually dial feature codes. Instead, users can intuitively interact with the app’s interface on their mobile or desktop devices, while the Ringotel platform will do the rest.
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How does it work?
Ringotel Shell admins can specify PBX feature codes in the Features settings. Ringotel platform will then dial integrated features when the user interacts with the softphone’s UI.
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Voicemail
Do Not Disturb status
Call Forward
Call Waiting
To enable PBX Features integration, provide feature codes for each feature you would like to use and check the Utilize PBX features options.
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Then, select one of the pre-configured presets if they match your PBX configuration of select Custom and provide feature codes configured in your system. Learn more → Setting up a Call Park feature
Hit Save Changes afterward. When done, users of this Connection profile will be able to use Call Parking integration from their mobile or desktop Ringotel app. Learn more → How to use a Call Park feature