LDAP

Ringotel offers integration with LDAP (Lightweight Directory Access Protocol) to enable single sign-on user authentication and seamless contacts synchronisation.

The integration provides the following features:

Simplified User Authentication: Users can conveniently log in to Ringotel using their LDAP credentials, reducing the need to remember multiple sets of login information.

Centralized Contacts Management: Import contacts from an LDAP directory into contact lists of the Ringotel users.

Steps to Integrate Ringotel with LDAP

Access your Ringotel admin portal with your administrator credentials and navigate to an organization → Integrations tab → click Enable Integration button on the LDAP integration.

Open

In the LDAP settings, enter the LDAP server details, such as server address and port, Directory domain, Organization unit, authorisation credentials, as well as LDAP attributes.

Open

Server URL - Host name and port of the LDAP server. To connect over SSL (i.e. Secure LDAP), add ldaps:// to the server address. E.g. ldaps://ldap.example.com:388

Directory Domain - represents the top of an LDAP tree, e.g. ldap.example.com.

Organization Unit - OU attribute object, e.g. “users“.

Username/Password - username and password of a user that is authorized to access the LDAP server and can execute search of the LDAP directory.

User ID Attribute - Unique user identifier, e.g. telephoneNumber or mail.

Attributes - the comma separated list of attributes to be returned in a search result.

Authorization method - currently supported simple, Digest MD5 or Kerberos for authentication using Kerberos.

KDC Server - key distribution center server address (for authentication using Kerberos).

Once the configuration is completed, click Save & Continue button to continue.

On the next step, link Ringotel users with the corresponding user accounts in your LDAP directory. Click Link users button to automatically link users based on their extension number.

Once done, click Save changes button.

The integration should now be enabled for the linked Ringotel users.

Import LDAP contacts into Ringotel

The integration allows you to import existing LDAP contacts into contact lists of the Ringotel users.

Navigate to your Organisation → Contacts, then click Import button.

Switch to the LDAP tab which should appear if the integration is successfully configured.

Click the Next button to pull the list of contacts.

Once the contacts are loaded, click the Import button to start the import. It may take some time to finish, depending on the number of contacts. You may close the window as the process will be finished on the background.