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CSV file format for importing users

CSV file format for importing users

Owned by Alex | Ringotel Team
Last updated: Jan 10, 2025
1 min read

In Ringotel Shell, you can add users to your PBX connection either by creating each of them manually or importing all together from a CSV file. Below described the required format for a CSV file.

Ringotel Shell supports default exporting formats from the following phone systems:

  • FreePBX (all versions)

  • VitalPBX

  • FusionPBX

  • 3CX

Please refer to the phone system’s documentation to find out how to export a list of extensions.

Unless you are using the phone systems mentioned above, a CSV file needs to be in the following format:

  • The first line of the file should contain column headings.

  • The following headings are allowed:

    • name - (required) display name of a user

    • extension - (required) PBX extension of a user

    • password - (required) SIP password(secret) of a user

    • username - SIP username of a user

    • authname - authorization name of a user

    • mobile - mobile number. Displayed in the user's profile.

    • phone - phone number. Displayed in the user's profile.

    • company - company name. Displayed in the user's profile.

    • position - position. Displayed in the user's profile.

    • department - department. Displayed in the user's profile.