FAQ
This section should help you find answers to commonly asked questions related to the Ringotel functionality or interoperability with third-party systems.
- Is it possible to resend user's password without changing it
- Is desktop app compatible with Chromebook devices?
- What ports & address should an end-user open in their network to be compatible with Ringotel?
- DND feature integration
- Customer's access to their Jira tickets
- How many calls a user can receive via the app?
- Is there a way to make sure these apps honor the “Answered Elsewhere” SIP Header found in CANCEL Commands?
- If I upload Contacts via the Ringotel shell for an organization and a user edits the contact via the ringotel app. Does it update contact shared between all users.
- Can I turn off Caller ID so it doesn't show up in the app when I get an incoming call?
- Is there any way to recover a deleted Chat/SMS conversation
- Will changing the extension number affect the user?
- If I log into the mobile app (iOS, Android) will it show i'm online even if I don't have the app open?
- Supported headset devices
- Is there a way to get notified when a VM (Voicemail) arrives?
- NAPTR / SRV DNS records support
- Minimum system requirements for the Ringotel app
- How does the call recording work?
- How many devices a user can be registered on at the same time?
- What values are you expecting to see to activate / deactivate the BLF’s
- MMS providers max file size limit
- CSV file format for importing users
- Create custom web pages (links) at the User Level
- If I deactivate a user and reactivate it later is there a way for that user to see all the old texts and calls?
- Ringotel Maintenance Windows
- Understanding Multi-Tenant PBX Systems and Ringotel Integration
, multiple selections available,